Love this kitchen area, I have put a hay rack & a litter tray in it. It keeps everything neat & tidy.
I bought the shorter ramp to introduce a loft area but the base was only 3 panels long. It does state that the sides can be hard to fold up due to the metal rod inserts but I didn't particularly struggle (36f).
I did find the nibble guards a little loose so I don't use them, the boys mostly chew the short sided ends anyway. Having the carpet attached is great for their grip as I struggle to find suitable liners. They were reluctant to use it for the first day but a bit of lettuce and practice changed that.
I do use this with one portal grid to fit my cage length but didn't purchase a recessed base (tried making my own, went wrong). I initially only had a 2x1 loft and the boys had to slow down and crouch to the height of the ramp sides to get between levels.
Buyers, PLEASE use a 2nd portal grid or like me, extra panels to create an open box area so your guinea pigs can zoomie all they like.
I have been transitioning my boys from ye olde style pet shop cage to c and c style. I am forever trying to figure out how to have the cage that keeps them safe and happy but that I can access too.
Initially I was accessing the cage from above as it was on the floor and balancing panels on the connectors. Now my cage has 2 levels and is on a table too so it requires side access.
These door grids match my existing wall panels but are harder to push into connectors. Please keep trying then add the wall panels. The doors, once in properly, do have a wide angle to improve access.
My only issue is that I didn't find the instructions that are listed elsewhere on site until after I purchased them. Your delivery will include little white clips to join these to normal grids, these grids balance on the connectors when forming lids. This is not how I want to use the doors. There are currently no proper door catches that I can find online.
That being said, they are good. They match my cage, they open wide so I can remove the hay tray and I currently secure them with small luggage padlocks. I have one to the loft that folds down and 2 on the lower level side that I swing outwards.
That be
This company is awful! Will not answer messages, emails. My item was sent but then the post office sent it back sender and I still haven’t had a response at all.
No ramp was included and despite emails, no one has replied. AVOID.
I ordered 2 of the 2x3 bases in white. I received them in black. When I contacted the company about this I didn’t have any reply. Very bad customer service. I’d read a few bad reviews, but thought I’d give them a go. Won’t be ordering again or recommending this company.
Absolutely awful customer service.
The wrong item was sent and when I emailed them they never replied
Placed an order for a cavy kitchen medium and 2 forage items on 31 July, and paid £6 for express delivery. Its now 18 Sept and I've not received my order and had no response whatsoever to any of my email enquiries to customer services. I've now requested a full refund but not expecting to receive this either so will have to pursue via bank. Thought my issue might be a one off and was surprised to see so many recent similar negative reviews. Shame, as I've ordered from this company via their linked sister company in the past without any issues, I'd now be wary of ordering from either.
Amazing quality, easy to put together. The perfect size. Delivered quickly. Also a very reasonable price. Thank you 🙂
This ramp is perfect it’s very sturdy and my piggies love running up and down it thank you 😊
Avoid this company
Incorrect order sent. No reply to many emails.
Had to claim back money with bank which was successful.
Now contacting Trading Standards as company's like this should not be permitted to trade
Wouldn’t know, been waiting for at least 3weeks for my Cagemate and 2 grazing kitchenettes. Contacted the company, delayed response. Not massively helpful but they said they would resend my order with 24hr Royal Mail… 3days later I emailed to ask again where my order was. Even more unhelpful brief and vague response. We’re now 6days later and still no order. I ordered the Cagemate from another company in the end and it arrived within 48hrs.
So my piggies finally have half of what they need. Guessing there’s no hope for the 2 grazing kitchenettes.
Additionally, I ordered and paid for a 5x2 Cagemate… the review link asked me to review a 4x2 instead! So if it ever shows up, who knows if it’ll even be the right size!
Very disappointing.
Wouldn’t know, been waiting for at least 3weeks for my Cagemate and 2 grazing kitchenettes.
Contacted the company, delayed response. Not massively helpful but they said they would resend my order with 24hr Royal Mail… 3days later I emailed to ask again where my order was, even more unhelpful brief response. We’re now 6days later (3weeks since first purchase) still no order.
I ordered a Cagemate base from another company- it arrived within 48hrs. So my piggies finally have half of what they need.
But I’m guessing there’s no hope for the 2 correx grazing kitchenettes!
Although I've had to return the item due to fit, I wanted to leave a review as the item arrived promptly, was very good quality (far better than the ramp that came with the cage) and the aftercare sales service was very good. I would definitely use Cage Creations again.
Fitted on to an exsisting Kavee cage, much better quality than the ramp I had from the expensive brand, brought to replace theirs which my GPs had eaten! Only slight improvement would be to have the nibble guards tighter as they slide down- but I used some pliers to tighten them up which solved the issue.
Different colours would also be a bonus!
Great product and quick delivery. I got the 2x5 for my two boys and they love it. Easy to put together too.
I ordered this over two weeks ago and have not received the item. I have contacted cage creations but I haven’t received a response.
I was sent a large cosy cafe despite ordering a medium. It will not fit in my cage. I have been trying to get support for a month but they are not responding or helping!
Be wary that there is almost no customer service.